Have your free support plan have ended? Are you facing any issue or difficulty while using any of our product (Theme, Plugin, Mobile Apps) or facing any issues in using SocialEngine or its plugins, then you can purchase our One Time Support Service to get support from our professional and highly experienced team.
This service will entitle you to support for One (1) month from us and will include below services:
- SES Plugin Support
- SES Theme Support
- SES Plugin Installations
- SES Mobile Apps Support (Will not include upgrade, build formation or any other work)
- SES Plugin Upgrades
- SES Theme Upgrade
- Installation Service for SocialEngine PHP Core and it’s standard Plugins
- Upgrade service for SocialEngine PHP Core and it’s standard Plugins
- Availability of the author to answer questions
- Get assistance with reported bugs and issues
If you are looking for a regular support from us on monthly basis, then you can subscribe to our “Support Subscriptions Plan“.
Support does not include:
– Customizations redo after upgrade and any new customization
– Help with included 3rd party plugins, themes or apps.
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